Get it Free

FIRE TV VOLUME NOT WORKING

Fire TV Volume Not Working? Use Your Phone's Buttons.

When the remote's volume rocker stops responding, Remote for Fire TV sends volume up, down, and mute to your Fire TV over Wi-Fi — with a quick note on how Stick and Cube handle sound differently.

Get the Free Fire TV Remote How it works

Works over Wi-Fi · one-time code on the TV · free, no ads

Volume on Fire TV is slightly different from the rest of the buttons, which is why it is often the first thing to act up. The remote's volume and mute control your TV or soundbar, and how that signal reaches the speakers depends on your setup — a Fire TV Cube can talk to many TVs directly, while a Fire TV Stick relies on its remote for TV volume. If the physical remote's volume has stopped working, Remote for Fire TV gives you on-screen volume up, volume down, and mute that send over Wi-Fi to devices that accept network volume. It is honest to say results depend on your hardware: where your setup supports network volume control, the app's buttons work; where a TV only accepts its own control signal, you may still adjust the TV directly. Either way, the app restores navigation and mute immediately so a stuck volume rocker never leaves you stranded.

How it works

Works with your Fire TV over Wi-Fi.

Remote for Fire TV connects to your Fire TV over your home Wi-Fi. The first time, you enter a four-digit code shown on the TV — after that it reconnects on its own. No account, and everything stays on your local network.

Connection
Your home Wi-Fi
Pairing
One-time 4-digit code shown on the TV
Account
Not required
Privacy
Remote control stays on your local network
Works with
Fire TV Stick, Fire TV Stick 4K & 4K Max, Fire TV Cube, and Fire TV built-in Smart TVs (Insignia, Toshiba, Amazon Omni)

Step by step

How to fix it: Fire TV Volume Not Working.

Each step takes seconds. No account needed — most take nothing more than your phone and the code shown on the TV.

  1. Check what the volume controls

    Fire TV volume adjusts your TV or soundbar, not the Stick itself. Confirm whether the TV responds to any control at all before blaming the remote.

  2. Connect Remote for Fire TV over Wi-Fi

    Join the same network, open the app, select your Fire TV, and enter the four-digit code shown on the TV the first time.

  3. Use the on-screen volume row

    Tap volume up, volume down, or mute in the app. On setups that accept network volume, the level changes just like the hardware rocker.

  4. Fall back to TV controls if needed

    If your TV only takes its own signal, use the TV's buttons for level while the app handles navigation, playback, and mute.

Common questions

Fire TV Volume Not Working — your questions answered.

Why has the volume on my Fire TV remote stopped working?
Fire TV volume controls the TV or soundbar rather than the Stick, so the cause is often the remote's volume link or the TV's control setup — not the Fire TV itself. A worn rocker or lost pairing commonly disables just the volume keys.
Does the app control volume on both Fire TV Stick and Cube?
The app sends volume and mute over Wi-Fi, and it works where your setup accepts network volume. A Fire TV Cube often controls TV volume directly, while a Stick setup can vary, so results depend on your specific hardware.
Can I at least mute the TV from my phone?
Yes. Mute and navigation are reliably available in the app over Wi-Fi, so even where fine volume level depends on your TV's own controls, you can silence the TV and keep navigating from your phone.

Free download

Take control of your Fire TV in seconds.

Remote for Fire TV replaces the remote over Wi-Fi the moment your phone joins the same network. Enter the one-time code shown on your TV and you are in — no account, no original remote needed.

Download on the App Store Get it on Google Play

An independent app by Auxility, Inc. Not affiliated with, endorsed by, or sponsored by Amazon. Amazon, Fire TV and Firestick are trademarks of Amazon.com, Inc., used only to indicate device compatibility.

Keep exploring

Other Fire TV Troubleshooting Guides